Tackl
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Privacy Policy

Last updated: 8 March 2026

1. Introduction

Tackl ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use tackl.co.uk (the "Platform").

2. Data Controller

Tackl is the data controller for personal data processed through the Platform. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. Data We Collect

Information you provide:

  • Name, email address, and account credentials
  • Profile information (display name, bio, location, avatar)
  • Listing details (photos, descriptions, pricing)
  • Messages sent through the Platform
  • Payment information (processed securely by our payment provider)
  • Catch log data (species, weight, venue, bait, rig, catch time, photos, notes)
  • Location data (GPS coordinates when voluntarily provided for catch logs or venue mapping)
  • Club membership information and chat messages
  • Bailiff verification scan data (scan results, timestamps)

Information collected automatically:

  • Device information (browser, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used, timestamps)
  • Cookies and similar technologies (see our Cookie Policy)

4. How We Use Your Data

  • To provide and operate the Platform
  • To process transactions and facilitate payments
  • To communicate with you about orders, messages, and account activity
  • To improve the Platform and develop new features
  • To prevent fraud and enforce our Terms of Service
  • To send marketing communications (with your consent)
  • To power Bankside features including leaderboards, personal bests, venue insights, and Bait Intelligence analytics
  • To facilitate Clubside services including club management, membership verification, and club communications
  • To enable Bailiff Mode verification of memberships and day tickets at the waterside

5. Legal Basis for Processing

  • Contract: Processing necessary to provide our services to you.
  • Legitimate interests: Fraud prevention, platform improvement, analytics.
  • Consent: Marketing communications, non-essential cookies.
  • Legal obligation: Compliance with applicable laws.

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Payment processors (to process transactions)
  • Shipping providers (to generate labels and tracking)
  • Companies House (to verify business registration numbers submitted during tackle shop registration — only your company number is sent; no personal data is shared)
  • Analytics providers (in anonymised/aggregated form)
  • Law enforcement (when required by law)
  • Other club members (club chat messages, membership status visible within your club only)
  • Leaderboard sponsors (anonymised/aggregated catch statistics only — never personal data)

6a. Bankside & Catch Data

When you log a catch on Bankside, you control the visibility of your location data through the location privacy setting:

  • Exact: Your catch location pin is visible on public maps and explore feeds.
  • Venue only: The venue name is shown but precise coordinates are hidden.
  • Hidden: Your catch does not appear on any public map or explore feed.

Catch data (species, weight, bait, venue) may be used in aggregated, anonymised form to power Bait Intelligence analytics and venue insights. You can edit or delete any catch at any time, which will remove it from leaderboards and analytics.

6b. Clubside & Club Data

When you join or create a club on Clubside:

  • Your membership status and assigned position are visible to other members of the same club.
  • Club chat messages are visible only to members of that club.
  • Direct messages between members are private and visible only to the participants.
  • Bailiff scan logs (including scan results and timestamps) are visible only to the scanning bailiff and club administrators.
  • Club administrators can export anonymised catch data for their linked venues.

If you leave a club, your chat messages remain visible to existing members but your membership status is removed. You can block or report other members at any time.

7. Data Retention

We retain your data for as long as your account is active, plus a reasonable period thereafter for legal and operational purposes. Transaction records are kept for 7 years for tax and regulatory compliance. Catch logs are retained until you delete them or your account. Bailiff scan logs are retained for 12 months for club record-keeping purposes.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, email us at privacy@tackl.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.

10. Children

Tackl is not intended for use by anyone under the age of 18. We do not knowingly collect data from children.

11. Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform.

12. Contact

For privacy-related queries, contact us at team@tackl.co.uk.