Tackl
Help centre · Returns and problems

Returns when you buy from a private seller

No change-of-mind returns, but you're covered when something's wrong. Report within 3 days of delivery.

Private sellers are individuals selling their own gear, so change-of-mind returns aren't covered. You are covered if the item doesn't arrive, is damaged, is significantly not as described, is fake, or has missing parts.

Report the problem from the order within 3 days of delivery. If a return is agreed, you'll get a return label and a send-by date.

Private seller protectionReturns and refunds

Did this help?

Related

Still need help?

Contact Tackl support. We usually reply within a working day.

Problem with an order? Open it in Orders and tap Get help with this order — we'll see the order straight away.